Computer problems The latest global computer problem reminds us of the complexity, fragility and vulnerability of the information technology infrastructure on which we depend. It caused considerable cost, inconvenience and disruption to millions of people worldwide, who will be wondering how this can possibly be allowed to happen. Although some broadcast services were affected, they generally remained resilient and available. Yet as media delivery becomes increasingly dependent upon information technology networks, it demonstrates the importance of maintaining high availability systems and best practice service management. The irony is that this incident was caused by an update to a system that was intended to prevent external threats. A malign attack to disrupt services could have critical and possibly catastrophic consequences.
William CooperEditor
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